Support
How can we help?
Something not working, or have an idea? Let us know. No sign-in needed.
Prefer email?
For sign-in issues, privacy requests or security reports, contact this address. Include your feedback ID if you have one.
Common questions
Get started in Chrome or Microsoft Edge
Install SET TRACKER, then refresh an open desktop YouTube or Bilibili video page. Click the floating SET TRACKER button to open the panel. Search for a tracklist, choose one, or import your own timed text. Clicking a timed song seeks the original player.
Source verification
If 1001Tracklists asks for login or verification, choose the browser-reading option and complete the source website’s prompt yourself. Keep that tab open. The guide automatically waits for readable content and retries delivery; after success choose Return to video. We cannot bypass source restrictions or guarantee a source website will always be available.
Accounts and favorites
Account login is optional for local use. To save favorites and contribute with your profile, sign in from extension settings. A success message appears after login. The website and extension use separate login sessions. Saving a song also saves its source tracklist.
Report a problem
Please include the extension version, browser version, operating system, affected video/tracklist URL, steps to reproduce and expected result. Crop or redact screenshots before sending them. If a page changed after installation, refresh it first. Mobile apps, live streams and unavailable or restricted videos are not promised supported.
Data requests
For access/export, correction or account deletion, email from your account address with the subject “SET TRACKER data request”. Specify the request and relevant public URLs or image URL. We verify ownership and coordinate deletion of private records, attribution and uploaded objects as appropriate. Uninstalling only removes local extension data.
Copyright and abuse
Use the report control on the relevant set/tracklist or email us with the URL, description, your contact details and evidence of rights where applicable. Reports are reviewed manually; submitting one does not immediately remove content. Do not publish private personal information in comments.